What can multi-channel communication can do for your customers and your revenue streams
We are living in an era where almost everything is consumed digitally – from work, to hobbies and household tasks. We are increasingly digitized in almost all of our activities and we see technological progress as a saving innovation, a tool that helps us save time and reduce costs, which facilitates our interaction with the people we collaborate with and help us transmit and obtain information and all kinds of documents and objects needed to solve daily tasks.
In an increasingly rushed and busy world, oriented towards benefits and efficiency, the ease which we carry out our work greatly influences our productivity and professional results, but also our emotional component. Over the last decades, technology has played a very important role in our offices and lives. For this reason, internationally, more and more companies have directed their efforts towards developing solutions that would help the workforce become more efficient and productive. New technologies have offered new possibilities for employees, but also for customers and companies.
Technology has improved the way in which people work and it has become nearly impossible to give technology up. As the work we perform becomes increasingly interconnected (both locally and externally), the different time zones and work schedules force us to adapt, whenever possible, in order to successfully perform our work duties. The desire to communicate faster and better with our colleagues, our clients and our business partners has become a vital necessity. Technology plays on this priority and provides various advanced solutions for its users. Solutions that, especially in the business environment, have changed radically over the last years.
In addition, the entire IT&C industry has focused on developing applications and solutions with increasingly friendly and easy to use interfaces. From smartphones to Skype applications and even business solutions – the trend is to have intuitive interfaces, so that users need no special training or technical skills at all. As for the integration of the technologies, this was done not only at the interface level, but especially at the business processes level, regardless of their type.
Cloud services, social technologies, video content, mobile communications, but also many other types of communication have become a part of our daily reality, especially for the employees of medium and large companies.
Over its 19 years of expertise in information protection and management solutions, outsourced and cloud services, Star Storage has invested in building a vast portfolio of IT solutions for digitalization, multi-channel communication and for increasing business operations efficiency, customer interactions and sales.
StarCapture Anywhere is a solution aligned with international digitalization and mobility standards, adopted by companies around the world. Developed to streamline business operations and to increase sales volume, StarCapture Anywhere was specifically designed for mobile devices and can help you collect customer identification data in just a few seconds, signing or renewing digital or biometric signature contracts directly from the tablet of the sales representative, regardless of the client’s location, solving credit requests off-premise, as well as opening debit cards and associated accounts.
Moreover, the solution can be used in a variety of industries, such as insurance, banking, telecom, energy, health or the public sector. Last, but not least, StarCapture Anywhere can be used in any situation where mobile data capture can reduce operational risks, can increase the processing speed of information and improve the customer interaction experience. More information about our product can be found here.
If you need more details about our products or want to build a customized solution, please contact us at products@star-storage.eu.