Multi-channel Data Capture and Customer Engagement for Microsoft SharePoint

Multi-Channel Data Capture and Customer Engagement for Microsoft SharePoint

Storing, searching and distributing paper documents just became a lot easier. StarCapture for Microsoft SharePoint enables you to scan, OCR and classify documents directly to your repository of choice within SharePoint and use them from any device. Leveraging SharePoint as an intelligent content sharing environment StarCapture is a state-of-the-art product for data and documents entry.

SPECIFIC CUSTOMER PAINS AND NEEDS

  • Only 16% scan and extract data from paper documents. When scanning to archive, only half of those companies use automatic recognition of metadata for indexing;
  • 58% of SharePoint users are not storing scanned image files and only;
  • 9% are executing any workflow or BPM;
  • Only 8% have interfaced SharePoint to an imaging system for index and archive;
  • File sizes and the ability to handle scanned image throughput are the
    biggest concerns;
  • Only 14% of organizations are using capture across multiple processes and departments.

OUR SOLUTION

Use StarCapture for SharePoint, a powerful capture product oriented towards business processes, to capture data and documents generated at individual or departmental level. Use them directly from Microsoft SharePoint.
  • An innovative multi-channel solution (in branch, mobile, from home) that reduces the costs and time for customers and employees interactions through the use of form recognition, document composition and digital and biometric signatures.Designed to optimize business operations and to increase revenue, customer engagement and customer loyalty, StarCapture Anywhere empowers your sales force to reach its true potential regardless of customer’s locationKey Functionalities:
    • ID Scan, Form recognition, OCR, Fill Forms
    • Document Generation, Biometric and Digital Signature
    • Real-Time Signature Verification
    • Mobile Banking Business Processes
  • Easy to setup, independent of any database management system, StarCapture for SharePoint can be deployed quickly in the office and ready for use from day 1. User adoption is straightforward due to its ergonomic design and intuitive graphical interface.

Powerful document capture features:

  • Scanning (compatible with both consumer and professional scanners);
  • Automatic document type recognition (image fingerprinting);
  • Unlimited OCR for full-text search enablement and for text-from-image
    metadata indexing;
  • Conversion to PDF/A format for long term storage and archiving;
  • Natively integrated with SharePoint - all documents including associated metadata are stored as searchable PDF files, readable from any device complementing thus the rich SharePoint functionalities for simultaneous usage of data and document by different users;
  • Able to add digital signatures (with qualified certificates) and formal time stamps for regulated environments.

BENEFITS

Real benefits starting from day 1:
  • Knowledge management - Improve searchability/shareability of business documents;
  • Increased productivity - Improve process throughput;
  • Reduce office costs - optimize physical storage space;
  • Better customer service - improve speed of access to data
  • Compliance - records security and accessibility;
  • Optimize environmental costs - reduce usage of paper and copying costs
  • Reduce operational costs - streamline post, transportation, and document logistics activities
  • Implement efficient business continuity/disaster recovery plans
  • Reduce direct labor costs with data entry costs and human errors
  • Gain organizational flexibility - increase the options to relocate, outsource etc.

Smart Solutions built on top of Advanced Products

Multi-Channel Platform for Document and Data Capture & Customer Engagement

Completely change the way you interact with your customers, rediscover your sales force mobility and get more contracts rolling.

a multi-channel platform for document and data capture & customer engagement and an innovative solution, aligned with current trends of digital transformation and mobility adopted by top companies around the world.

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