Solutions Delivery Manager, Functional Consulting, DBS (Digital Business Solutions)
The Solutions Delivery Manager DBS provdes expertise and guidance, coordinates and manages all activities carried out within the solution delivery team - DBS Functional Consulting, the team that performs business analyzes and implements through configuration and parameterization (low-code approach) business solutions on the company-owned enterprise software platforms (Intelligent Document Processing – StarCapture Enterprise, Content Management & Automation – SEAL, StarCapture Anywhere)
Role Description:
- Lead and develop a high performing DBS Functional delivery team through clear vision, coaching and support;
- Provide leadership and assume management responsibilities for the DBS Functional Consulting / Solutions Delivery teams (CMA - Content Management & Automation, IDP - Intelligent Document Processing);
- Provide mentorship, cultivate and promote individual growth within its team;
- Lead and manage the DBS Functional Consulting / Solutions Delivery teams carrying out line management responsibilities including regular 1-2-1 meetings, coaching, recruitment, development and talent management;
- Assist in the recruitment of new talent and participate in their onboarding and training in an effort to get them productive / billable quoting as quickly as possible;
- Create an atmosphere in which timely and high-quality work product flows smoothly between the delivery teams;
- Develops team’s operating model in consultation with associated functions, continually improving these to deliver enhanced ways of working that address immediate and anticipated constraints (e.g. skills).
- Ensure the DBS Functional Consulting / Solutions Delivery teams gains and maintains a high level of technical knowledge, which will allow them to deliver solutions and support the company customers at the required quality level;
- Assist its team in providing solutions and services in DBS (Digital Business Solutions) portfolio to the company customers;
- Coordinate the consolidation of Rough Order of Magnitude (ROM) costs, deliverables and scope for DBS Solutions (business analysis, functional configuration);
- Coordinate the documentation of costs, deliverables, scope, assumptions, risks and issues in relation with the solutions and services delivered by the DBS Functional Consulting / Solution Delivery teams to the company customers;