Multi-Channel Data Capture and Customer Engagement for Microsoft Dynamics CRM

SPECIFIC CUSTOMER PAINS AND NEEDS

One Solution – Multiple Channels / Use Cases

‒In Branch – Mobile (Customer Premises) – From Home

One Solution – Multiple Operating Systems

‒Win (8, 10) – iOS - Android

One Solution – Multiple Customer Environment (end-point)

‒Not Virtualized – Desktop Virtualization – Application Virtualization

One Solution – Multiple Integrations

‒Integrations with Core Banking apps, CRMs and other systems

One Solution – Flexible Paperless Workflows

‒Necesity to choose Digital & Biometric Signature (simpler, no need for digital signature and any additional device)

One Solution – Digital but also Human Advisory Services

‒Digital Interaction through electronic forms but also access to High Value Experts through personal/ human interaction

OUR SOLUTION

An innovative multi-channel solution (in branch, mobile, from home) that reduces the costs and time for customers and employees interactions through the use of form recognition, document composition and digital and biometric signatures.Designed to optimize business operations and to increase revenue, customer engagement and customer loyalty, StarCapture Anywhere empowers your sales force to reach its true potential regardless of customer’s locationKey Functionalities:
- ID Scan, Form recognition, OCR, Fill Forms
- Document Generation, Biometric and Digital Signature
- Real-Time Signature Verification
- Mobile Banking Business Processes

BENEFITS

1. Multi-channel: Mobile, Front Office, Online

2. Multi-OS: Windows, iOS, Android

3. Multiple Customer Environment (end-point): Not Virtualized – Desktop Virtualization – Application Virtualization

4. Flexible Paperless Workflows: Digital & Biometric Signature

5. Simple Integration

6. Collect all ID data in just seconds

7. Generate electronic documents

8. Get biometric and digital signatures

9. Integrate all in the specific business processes

10. Archiving and Records Management